🔒 DrugHub Escrow System Guide

How DrugHub Escrow Works

DrugHub uses a zero-trust escrow system where funds are cryptographically locked until both parties fulfill their obligations.

Escrow Flow

  1. Buyer Places Order: XMR funds sent to escrow address
  2. Funds Locked: Neither buyer nor vendor can access
  3. Vendor Ships: Provides tracking/confirmation
  4. Buyer Receives: Confirms delivery on marketplace
  5. Funds Released: XMR transferred to vendor

Escrow Periods

  • Standard Products: 7-14 days
  • International Shipping: 14-21 days
  • High-Risk Categories: Up to 21 days

Dispute Resolution

If issues arise:

  1. Open dispute within escrow period
  2. Provide evidence (PGP-encrypted communications)
  3. Marketplace staff mediates (PGP-verified)
  4. Decision made based on evidence
  5. Funds released to appropriate party

Buyer Protections

  • Funds held until delivery confirmed
  • Dispute resolution if product not received
  • Vendor ratings and feedback system

Vendor Protections

  • Auto-release after escrow period
  • Protection against false claims
  • Reputation system rewards reliability

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